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Untangling Towing and Storage: What Fleet Managers and Adjusters Need to Know
Towing Trouble: The Hidden Crisis Costing Fleets Thousands
Non-consensual tows. Surprise storage fees. Inconsistent state laws. Our latest roundtable exposed the growing chaos in towing and vehicle recovery — and what adjusters and fleet managers need to know now. From inflated rotator charges to vehicles trapped in red tape, this is a wake-up call for anyone managing claims or commercial fleets.
👉 Read the full breakdown and learn how to protect your bottom line.
Untangling Towing and Storage: What Fleet Managers and Adjusters Need to Know In the May 8 roundtable hosted by Hawkeye Claims, industry professionals came together to confront one of the most frustrating and under-regulated areas in insurance and fleet...
Effective Strategies for Managing and Collecting Rental Car Violation Fines
Managing fines for rental car violations like smoking, unpaid tolls, and non-replenished fuel can be a complex and costly challenge for companies. Join us on December 12, 2024, at 1 PM EST for a free roundtable discussion where industry leaders will share proven strategies to document and recover these charges efficiently. Learn how to protect your bottom line and streamline your processes in this collaborative virtual event!
Mastering Work-Life Balance in the City: Essential Tips for Urban Professionals
Bustling City Life The vibrant pace of city life offers a unique blend of challenges and opportunities for urban professionals. Balancing a demanding career with a fulfilling personal life is a common struggle many face. This blog is dedicated to providing you with...
Elevating Customer Satisfaction in Rental Car Companies
As a rental car company owner, it is important to understand the significance of providing a seamless and satisfying experience for your customers. One crucial aspect of the rental process that can greatly impact customer satisfaction is the counter experience. By focusing on improving this key touchpoint, you can create a positive and memorable impression, drawing in both new and returning customers. Let’s explore some effective strategies to enhance the counter experience and elevate customer satisfaction.
Ensuring Smooth Rental Experience: A Guide to Rental Car Companies’ Insurance Verification Procedures
Renting a car can be an exciting and convenient way to explore new destinations or meet transportation needs. However, for rental car companies, ensuring that renters have proper insurance coverage is crucial to protect their assets and provide a hassle-free...
Risks of Renting High-Valued Vehicles to Progressive Insurance Policyholders
As a car rental company owner, you are always looking for ways to increase revenue and grow your business. However, it's important to be aware of potential risks when renting out high-valued vehicles to Progressive Insurance policyholders. Recently, Progressive...
Artificial Intelligence (AI) In the Claims Adjusting Workplace
Artificial intelligence (AI) is transforming the claims adjusting industry, making it more efficient, accurate, and customer-friendly. With the help of AI, claims adjusters can process claims faster, reduce errors, and provide better service to customers. In this...
THE POWER OF AUTHENTICITY IN THE WORKPLACE: BUILDING TRUST, COMMUNICATION, AND TEAMWORK
Authenticity is a quality that is highly valued in the workplace. When we're authentic, we're able to build trust with our colleagues and clients, communicate more effectively, and work towards common goals more efficiently. But what does it really mean to be...
BENEFITS OF OUTSOURCING CLAIMS HANDLING TO HAWKEYE CLAIMS
As a car rental business owner with a fleet of under 1000 vehicles, you know firsthand how challenging it can be to manage claims. From negotiating with insurance companies to handling paperwork and coordinating repairs, managing claims can be a time-consuming and...